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NetStor logo

Tel.: +55 (11) 5183-8905

e-mail: contato@netstor.com.br


Services & Consulting

NetStor Consulting Services has proven experience in designing and implementing solutions for mission critical, high availability and high performance environments.

With an experienced team of professionals, certified in the main IT hardware and software platforms, NetStor has distinguished itself in technical and executive customer service, with a consulting orientation and focus on storage, protection and information security solutions.

• Specialized Consulting: Engineers and technical consultants help the customer with the design and choice of the best technologies for executing feasible and doable projects with significant gains for the IT and business environment;

• Project Execution: Professionals certified and trained in information storage, protection and security solutions execute project activities based on the PMBook methodology and on best ITIL practices;

• Technical Support: Specialized phone service for mission critical and high availability environments with an SLA of 2 hours and 24 x 7 operations;

• Assisted Operation: On site or remote service with intervention by specialists, for solving problems and / or operating in mission critical and high availability environments;

• Preventive Hour Bank: Scope of service contracted by hour, customized to the customer, to attend to specific requests on demand.

• Transfer of Knowledge: Workshops or practical training given by specialized NetStor consultants, with a focus on IT infrastructure, systems and data storage, and protection and information security networks.